The Future of Governing: Four Emerging ModelsUniversity Press of Kansas, 1996 - 179 pages "A very important book that should be read by everyone trying to make sense of the reform problem". -- Patricia W. Ingraham, coauthor of New Paradigms for Government. |
From inside the book
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Page 29
... management is often the accepted doctrine of outsiders who want to ex- port their favorite management techniques - strategic planning , Management by Objectives ( MBO ) , Total Quality Management ( TQM ) , and so forth - to the public ...
... management is often the accepted doctrine of outsiders who want to ex- port their favorite management techniques - strategic planning , Management by Objectives ( MBO ) , Total Quality Management ( TQM ) , and so forth - to the public ...
Page 51
... Total Quality Management . As with many of the manage- rial practices in the market approach , TQM has been borrowed from the private sector , indirectly from Japanese management to be precise ( Deming 1988 ) . TQM is a participatory ...
... Total Quality Management . As with many of the manage- rial practices in the market approach , TQM has been borrowed from the private sector , indirectly from Japanese management to be precise ( Deming 1988 ) . TQM is a participatory ...
Page 178
... Total Quality Management ( TQM ) , 29 , 51 , 115 , 138 ( n6 ) Transaction - cost economics , 29 Transitional regimes , 8 Treasury ( United Kingdom ) , 9 , 31 , 95 , 98 , 99 , 103 Treasury Board ( Canada ) , 103 Tritter , J. , 62 t'Veld ...
... Total Quality Management ( TQM ) , 29 , 51 , 115 , 138 ( n6 ) Transaction - cost economics , 29 Transitional regimes , 8 Treasury ( United Kingdom ) , 9 , 31 , 95 , 98 , 99 , 103 Treasury Board ( Canada ) , 103 Tritter , J. , 62 t'Veld ...
Contents
Market Models for Reforming Government | 21 |
The Participatory State | 47 |
Flexible Government | 72 |
Copyright | |
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Common terms and phrases
advocates analysis Anglo-American appear argue assumption attempt become benefits better budget central agencies citizens civil servants civil service clients communitarianism concept contemporary Contract with America coordination countries cracy create decentralization decisionmaking decisions democracies democratic deregulation deregulatory model developed economic effective efficiency employment enhanced ernment error evaluation ex ante controls example existing Federal Quality Institute flexible government function fundamental ganizations goals government organizations greater hierarchy ideas implemented implications important individual internal involvement issues less managerial market approach market model market-based means mechanisms ment monopoly neoclassical economics organizational participation participatory model performance perhaps permanence Peters policy areas policymaking politicians private sector problems produce programs public administration public bureaucracy public employees public interest public management public organizations public sector public service regimes regulations role rules Savoie social society structures tend thinking tion tive Total Quality Management traditional model United Kingdom values virtual organization Zealand