Program Evaluation & Performance Measurement: An Introduction to PracticeSAGE, 2006 - 477 pages Program Evaluation and Performance Measurement integrates performance measurement into evaluation practice and shows how the skills that are essential for building program evaluation expertise are also important foundations for performance measurement. Program Evaluation and Performance Measurement does not assume a thorough understanding of research methods and design, instead guides the reader through a systematic introduction to these topics. Nor does the book assume a knowledge of statistics, although there are some sections that do outline the role that statistics play in evaluations. |
Contents
Introduction | 3 |
Environments and Organizational Objectives | 39 |
Understanding and Applying Program Logic Models | 47 |
222 | 91 |
Measurement in Program Evaluation | 129 |
Applying Qualitative Evaluation Methods | 165 |
Assessing the Need for Programs | 201 |
Concepts and Issues in Economic Evaluation | 241 |
Using and Sustaining | 337 |
Intended Uses of Performance Measurement Systems | 343 |
Actual Uses of Performance Measurement | 349 |
Summary | 367 |
Program Evaluation and Program | 373 |
The Nature and Practice | 401 |
Glossary | 435 |
453 | |
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Common terms and phrases
accountability actual agencies approach benchmark British Columbia budget burglaries Canada causal Chapter clients compared conduct construct validity control group cost-benefit cost-benefit analysis cost-effectiveness analysis cost-utility analysis decision designing and implementing developing discuss economic evaluations effectiveness environment evaluation and performance example expected experience experimental factors focus focused gram home visits identify important improve inputs intended outcomes internal validity interviews involved issues level of measurement linkages linking constructs mance measurement ment methods needs assessment neighborhood watch observed outcomes organizational organizations outputs participants performance information performance measurement systems performance reports population practitioners problems professional judgment program evaluation program logic model program managers program outcomes public sector qualitative evaluation quantitative questions randomized research designs responses sample Shadish situations social stakeholders statistical statistical conclusions validity strategic summative survey Table Thousand Oaks tion typically University of Victoria variables